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  Water Treatment Products :: Help zone :: 

  Terms & Conditions
 
Shipping Procedures:

WaterTreatmentProducts.com ships by UPS mainly. We choose the best method to insure that we get the parts or products to you as soon as possible. If you have any special shipping methods please contact us before you place an order.

 
* Shipping rates are estimated. If the actual shipping charge differs from the estimated charge, you will be notified.
 
WaterTreatmentProducts.com Warranty:
Merchandise covered by manufacturers' warranty is sold with the warranty by the manufacturer extended to the purchaser. WaterTreatmentProducts.com itself offers NO warranty on any product sold, all warranty issues must be addressed with the manufacturer directly. In certain cases we can contact the manufacturer about warranty issuses to simplifly the process.
 
Return Policy:
Should you have a problem with an order, please contact us upon recieving your order. We will correct the problem immediately. Do not return an item without contacting us first, whether we have made an error, you wish to exchange something, or there is a warranty claim. Upon receiving your order, open the package and inspect the contents. If there is damage during shipment, contact the carrier to file a claim.
 
**Items returned for a refund are subject to a 20% restocking fee. All returns must be made within 30 days of original purchase.
 
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